pekob Casino & Sportsbook Data Care

This page describes what we collect when you use pekob and how we keep that data protected. We at pekob handle your personal information according to standard data-protection practices. When you open an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, Mandini, local payment, or online payment, or play our slot games, live-dealer tables, and sportsbook markets, we record transaction details and gameplay activity.

Our commitment is transparency. We explain which data we collect, how long we retain it, who can access it, and your rights regarding your information. We do not sell your personal data to advertisers or unrelated third parties. We share account and payment information only with payment processors, regulatory authorities where required by law, and our customer-support team.

This privacy notice applies to all pekob users across Jakarta, Surabaya, Bandung, Medan, and Semarang. If you have questions about our data practices, contact us via the pekob help menu during business hours.

What data we collect on pekob

We collect information in three categories. First, account registration data: your full name, email address, phone number, and a password of your choice. Second, identity verification data: a scanned image of your government-issued ID, a utility bill or bank statement showing your name and address, and confirmation of your payment method. Third, transaction and gameplay data: records of every deposit, withdrawal, slot spin, live-dealer round, and sportsbook bet, including timestamp, amount, and outcome.

We also collect technical data: your internet protocol (IP) address, device type, browser version, and pages you visit on pekob. This helps us detect fraud, improve site performance, and troubleshoot login issues. We do not track your activity outside of pekob using cookies or third-party trackers.

How we use your data on pekob

We use account and identity data to verify your age, prevent duplicate accounts, and comply with financial reporting laws. We use transaction data to process deposits and withdrawals, calculate tournament payouts, and maintain your account balance. We use gameplay data to populate your game history, settle disputes about bet outcomes, and flag unusual account patterns that may indicate fraud or unauthorized access.

We use technical data to maintain website security, detect distributed denial-of-service (DDoS) attacks, and analyze traffic patterns so we can optimize pekob's interface. We never use your data to send unsolicited marketing emails or phone calls. If we notify you about account changes, new tournaments, or service updates, it is because you subscribed to notifications or it is essential account information.

Data retention on pekob

We retain account data for as long as your pekob account is active, plus three additional years after closure. This allows us to process late withdrawal requests, resolve disputes, and comply with tax reporting requirements. We delete identity-verification documents after account closure plus one year, unless we are required to retain them under Indonesian financial regulations.

We retain gameplay records (spin results, bet outcomes, timestamps) indefinitely so you can download your full transaction history. You can access your account statement at any time via your pekob dashboard. We retain technical logs (IP addresses, browser data) for up to 90 days, then delete them unless we detect fraud or a security incident requiring longer investigation.

Third parties and data sharing on pekob

We share your data with payment processors to complete deposits and withdrawals. mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment receive your transaction amount and confirmation. online payment, e-wallet, mobile banking, and local payment receive your bank-transfer details to route funds. These processors apply their own privacy policies and security standards.

We may share aggregate (anonymized) data with game providers to help them understand how players use titles like Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. This data does not identify you individually. We share account details with our customer-support team only when you contact us with a question or dispute. We may disclose account information to law-enforcement agencies or financial regulators if required by legal process (court order, subpoena).

Our servers may sit outside your jurisdiction. Data may be stored in data centres located in different countries. We apply the same security standards regardless of storage location. Your data remains subject to this privacy notice and our standard encryption protocols.

Your rights and account security on pekob

You have the right to access, correct, or delete your personal data on pekob. You can update your name, email, or phone number through your account settings. To request deletion of your account and associated data, contact our support team via the pekob help menu. We will delete your account data within 30 days unless we are required by law to retain it longer (e.g., financial audit trails for Liga 1 tournament payouts or Piala Indonesia betting records).

We protect your data using encryption, firewalls, and secure password storage. Your password is never stored in plain text. Two-factor authentication is available to add extra security to your account. If you believe your account has been compromised, contact us immediately. We will reset your password, review your recent activity, and restore your balance if fraud is confirmed.

Cookies and tracking on pekob

We use cookies to keep you logged into pekob and remember your game preferences. These are functional cookies necessary for the site to operate. We do not use tracking cookies to follow you across the internet after you leave pekob. We do not allow advertising networks to place tracking pixels on our site.

You can delete cookies from your browser settings anytime. If you disable functional cookies, you may not be able to stay logged in or access your account. We do not require you to accept non-functional cookies to use pekob.

Contacting us about data on pekob

If you have questions about our privacy practices, wish to access your data, or suspect a security issue, contact our support team. We respond to data-protection inquiries within 48 hours on business days. You can also submit a written request via the help menu on your account dashboard.

We update this privacy notice periodically to reflect changes in our practices or legal requirements. We notify registered users of material changes via email. Your continued use of pekob after an update indicates acceptance of the revised notice.

Summary: pekob's data practices

We at pekob collect account, identity, transaction, and technical data to operate our platform, process payments, and comply with regulations. We do not sell your data to advertisers. We share information with payment processors only to complete transactions. We retain account data for three years after closure and gameplay records indefinitely so you can download your history.

You have the right to access, correct, or delete your personal information. We protect your data using encryption and secure authentication. If you have privacy concerns or wish to request your data, contact our support team via the pekob help menu. We respond during business hours.

Our services are available only where local law permits. This privacy notice applies to all users of pekob across supported jurisdictions.