pekob Platform Account Terms

We at pekob operate a gaming platform offering slots, live-dealer tables, and sportsbook services to users in supported jurisdictions. These terms set out the conditions under which you open and maintain an account with us, deposit and withdraw funds, participate in tournaments, and use our platform.

By creating an account on pekob, you accept these terms. We encourage you to read them carefully before signing up. If you have questions about any part of our policy, contact our support team via the pekob help menu during business hours. Our team responds to account and policy inquiries in English.

This document covers account eligibility, deposit and withdrawal rules, bonus terms, tournament participation, dispute resolution, and jurisdiction restrictions. We update our pekob terms periodically; the current version is always available on this page.

Account eligibility and opening on pekob

To open an account on pekob, you must be at least 18 years old and reside in a jurisdiction where our services are permitted by local law. We do not knowingly accept users from jurisdictions where online gaming is prohibited. You are responsible for verifying that opening and using a pekob account complies with your own jurisdiction's regulations.

When you open a pekob account, you provide your email, full name, phone number, and a password. You must use accurate information. We may request identity verification documents—a photo of your government-issued ID and proof of address—before processing your first withdrawal. Verification typically completes within one to two business days.

You are responsible for keeping your login credentials secure. We do not share access to your account with anyone else. If you suspect unauthorized access, contact our pekob support team immediately. We will secure your account and walk you through account-recovery steps if needed.

Deposits and payment methods on our pekob platform

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. E-wallet transfers (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) complete within seconds to minutes. Bank transfers (online payment, e-wallet, mobile banking, local payment) typically arrive within one to two hours on business days. Once funds arrive in your pekob account, your balance updates automatically and you can begin playing slots like Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, or Mahjong Ways.

We do not charge deposit fees. Your bank or e-wallet provider may apply standard transfer charges. Deposits are final—we do not refund completed transfers. If a deposit fails to arrive, contact our support team with your transaction reference number, and we will investigate with your payment provider.

Withdrawals and fund return

Withdrawals on pekob return funds to the payment method you used for deposit. You cannot withdraw to a different method. When you request a withdrawal, we process it on business days. E-wallet withdrawals complete within 1–4 hours. Bank transfers take 1–3 business days depending on the receiving bank's schedule. We do not charge withdrawal fees.

If you request a withdrawal and your account is not yet verified, we may hold the request until verification is complete. This protects your account security. Once verified, all future withdrawals process without delay unless unusual activity occurs.

Slot tournaments and leaderboard participation

We schedule pekob slot tournaments weekly, timed with Liga 1 fixtures, Piala Indonesia knockouts, and seasonal events like Idul Fitri and Idul Adha. Tournament entry is automatic—when you play any featured slot during the tournament window, your spins count toward the leaderboard. You do not need to register separately or pay an entry fee.

Leaderboard rankings are based on your total net wins across all tournament rounds. We calculate standings in real-time and display your current position. Tournament payouts are credited to your account balance within 24 hours of tournament close. Payouts are final; we do not reverse tournament results.

Bonus terms and conditions

We may offer deposit bonuses or promotional credits to new and existing pekob users. Any bonus is subject to terms we disclose at the time of offer. Typical terms include playthrough requirements (the number of times you must wager bonus funds before withdrawal), game restrictions (certain slots may contribute less toward playthrough), and expiration dates. We display all bonus terms clearly before you claim a bonus.

If you claim a bonus and fail to meet the playthrough requirement within the specified timeframe, the bonus and any winnings associated with it expire automatically. We do not refund expired bonuses.

Our pekob policy on disputes and liability

If a dispute arises regarding your pekob account, transactions, or game outcomes, contact our support team with details. We investigate disputes within 48 hours and respond with findings. We review transaction history, payment records, and game logs to determine the facts. Our decision is final unless you escalate through our formal dispute process.

We are not responsible for losses caused by network outages, payment provider errors, or user error (forgotten passwords, accidental deposits, etc.). We are not liable for third-party payment-provider actions or delays. If a payment provider disputes a transaction, we cooperate with their investigation but are not responsible for the outcome.

We reserve the right to suspend or close your account if we detect prohibited conduct—including self-dealing, account sharing, bonus abuse, or violation of these terms. We will notify you of account closure and provide information on how to retrieve any remaining balance.

Jurisdiction and governing law

Our pekob platform is available only in jurisdictions where online gaming is permitted by local law. We do not offer our services in regions where such activity is prohibited. Users are responsible for verifying that accessing pekob complies with their own jurisdiction's legal requirements. We disclaim liability for users who access our services from prohibited jurisdictions.

These terms are governed by the laws of the jurisdiction in which pekob operates. Any legal action must be brought in the courts of that jurisdiction. We commit to resolving account disputes promptly and fairly under these terms.

Changes to our pekob terms

We may update these terms at any time. We will notify you of material changes via email. Your continued use of pekob after such notification constitutes acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of any changes.

For questions about our pekob account terms, contact our support team via the FAQ section or the pekob help menu. We respond to policy questions during business hours in English.